RentDesk

Terms of service

The agreement between your business and RentDesk for using the software: the trial, the plans, what you may and may not do, who owns what, and how either of us can end it.

Effective October 2026. Questions: hello@carentdesk.com

1. This agreement

These terms are an agreement between [RentDesk legal entity name], a company registered in [State of registration] ("RentDesk", "we", "us"), and the business that opens a RentDesk account ("you"). By starting a trial, subscribing or using RentDesk, you agree to them. If you accept them for a business, you confirm you are allowed to bind that business.

Our privacy policy explains how we handle personal information and is part of this agreement.

2. Definitions

  • Service: the RentDesk software at app.carentdesk.com, its searches, emails and related support.
  • Account: your business's workspace in the service, with its own database.
  • Seat: one named person who can sign in to your account.
  • Plan: Base, Pro or Advanced, as described on our pricing page.
  • Your data: everything you or your team put into your account, including client records, reservations, payments and your rental-company codes.
  • Rental company: a car-rental brand whose prices the service searches or with which you book, such as Hertz, Avis or Sixt.

3. Your account and seats

Each plan includes a number of seats: Base 1, Pro 3 and Advanced 5. You can add seats at $29 a month each on any plan. A seat is for one person; logins may not be shared between people.

The account owner controls who has access and what each person can see. You are responsible for what happens under your account, for keeping passwords private, and for removing people who should no longer have access. Tell us at once if you think your account has been used without permission.

4. The 14-day trial

A new account can try RentDesk free for 14 days. No card is needed to start. When the trial ends, you can choose a plan to keep using the account. If you do not, access pauses and we keep your data for 30 days in case you come back or want an export, then delete it.

During a trial the service is provided as it is, and some limits may differ from a paid plan.

5. Plans and billing

  • Prices. Plans are billed monthly or yearly, in US dollars, at the prices on our pricing page when you subscribe. Yearly billing costs 10 months' price, paid in advance.
  • Extra seats are $29 a month each and are billed with your plan.
  • Renewal. Subscriptions renew at the end of each monthly or yearly period until cancelled.
  • Taxes. Prices do not include taxes. Where tax applies, it is added to the invoice.
  • Price changes. We may change prices. We will tell the account owner by email at least 30 days before a change applies to you, and it takes effect at your next renewal. If you do not agree, you can cancel before then.
  • Late payment. If a payment fails and is not fixed after we tell you, we may suspend the account until it is paid. Suspension does not delete your data.
  • Refunds. Fees already paid are not refunded for unused parts of a period, except where the law requires it or we agree otherwise in writing.

6. Acceptable use

Use RentDesk for your own rental business and lawfully. In particular, you must not:

  • scrape, crawl or copy RentDesk's prices, pages or data by automated means, or resell or republish them as a data feed;
  • share logins, or let someone outside your business use your account;
  • use a rental company's account, code or portal in a way its own terms do not allow;
  • try to reach another account's data, test or break our security without permission, or overload the service;
  • copy, reverse engineer or resell the software, except as the law allows;
  • enter information you have no right to use, or use the service to send spam or for anything unlawful.

If an account breaks these rules, we may limit or suspend it. Where we reasonably can, we will tell you first and give you a chance to fix the problem.

7. Your rental-company contracts and codes

Corporate discount codes, travel-agent numbers and rental-company logins you add to RentDesk are yours, and we use them only for your account. You are responsible for having the right to use them, and for following each rental company's own terms when you search, quote and book with them.

Your agreements with rental companies and with your clients are your own. RentDesk is not a party to them, is not a rental company and is not a travel agent.

8. Prices and reservations

Prices in RentDesk are results of searches of the rental companies at a point in time. Rental companies change prices often, so a price may have changed by the time you book. The price that counts is the one the rental company confirms.

When you use booking automation, RentDesk places the reservation you asked for, with the details you gave it. Check every confirmation. We are not responsible for a rental company's decisions, such as declining, changing or cancelling a reservation.

9. Your data

You own your data. You give us permission to store and process it only to provide the service to you, as described in our privacy policy. We do not sell it, share it with other accounts, or use it to market to your clients.

You can ask us to export or delete your data at any time by writing to hello@carentdesk.com.

10. Our software

RentDesk, its software, design and the price data produced by its search engine belong to us or our licensors. Your subscription gives you a right to use the service during your subscription; it does not transfer ownership. If you send us suggestions, we may use them without owing you anything.

11. Availability and support

We work to keep RentDesk running and fast, but we do not promise it will always be available or free of errors. We may need to stop the service briefly for maintenance or to fix a problem, and searches depend on rental companies' websites, which can change or be unavailable.

Support is by email at hello@carentdesk.com. We may change or improve features over time; if we remove something central to your plan, we will tell you in advance.

12. Cancellation and termination

  • You can cancel at any time. Your account stays active until the end of the period you have paid for, and is not renewed after that.
  • We may end the agreement with 30 days' notice, or sooner if you seriously break these terms or do not pay. If we end it without cause, we will refund any prepaid fees for the unused period.
  • Your data after the end. For 30 days after your account ends, you can ask us for an export of your data. After that window we delete it, except what the law requires us to keep.

Sections that by their nature should continue after the end, such as data ownership, disclaimers and limitation of liability, still apply.

13. Disclaimers

Apart from what these terms say, the service is provided "as is". We do not promise that it will meet every need of your business, that every price it shows is still available, or that it will find the cheapest price in the market. Some places do not allow these exclusions, so some of them may not apply to you.

14. Limitation of liability

To the extent the law allows:

  • neither of us is responsible to the other for indirect or consequential losses, such as lost profits, lost business or lost data that could have been backed up;
  • our total responsibility for all claims under this agreement is limited to the amount you paid us in the 12 months before the event that caused the claim.

These limits do not apply where the law does not allow them, such as for fraud.

15. Claims caused by your use

If someone makes a claim against us because of your data, your use of a rental company's codes or accounts, or your breaking these terms, you agree to cover our reasonable costs of that claim. We will tell you promptly and let you take part in handling it.

16. Governing law

These terms are governed by the laws of [State of registration], United States. Any dispute will be decided by the courts of [State of registration], unless the law where you are says otherwise. Before going to court, we both agree to try to settle a dispute by talking it through.

17. Changes to these terms

We may update these terms. We will change the effective date at the top and, for changes that matter, tell the account owner by email at least 30 days before they apply. If you keep using RentDesk after that, the new terms apply. If you do not agree, you can cancel.

18. Contact

[RentDesk legal entity name], [State of registration]. Email: hello@carentdesk.com.